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Privacy Policy

Your Privacy

Hotel Astoria Prague understands that privacy is important to you and wants your online experience to be as enjoyable and safe as possible. 

What personal information is collected by Hotel Astoria Prague?

Visitors to the Site provide various kinds of information in several different ways. Some visitors choose to submit personal information through subscription and entry forms, booking forms and requests for more information, either through e-mails, response devices or other methods. Depending on the service you are accessing, you could be asked at various times to provide information including but not limited to, your name, e-mail address or information about what you like and do not like. When booking accommodation on-line or paying for other goods or services, we may request your credit card number to complete the transaction or your mailing address to ensure delivery.

Hotel Astoria Prague will generally not collect sensitive information about you such as details of your race, political beliefs, religion or health. However this may be required where we are providing you with specialised services (such as, but not limited to access requirements for a disability).

We need this personal information in order to provide you with our products or services, and to provide you with a broad range of information in relation to tourism, hospitality and services and to assist in delivering a better service to you.

This information will be recorded by the hotel or business to which it is given and updated by that hotel or business when additional information is supplied or upon request from you. 

Use of personal information

Hotel Astoria Prague uses the personal information collected to provide you with our services and to assist in making your experience with Hotel Astoria Prague a satisfying one. Information is also collected to establish and maintain proper business records.

Your personal information may also be used by Hotel Astoria Prague to notify you about new products, services or promotions in the tourism, hospitality or services industries from time to time.

Will your information be given to anyone else?

All personal information collected by Hotel Astoria Prague is only made available to those authorised individuals who need to handle that information for the purposes outlined in this policy. 

Hotel Astoria Prague will also disclose personal information when required by law and may disclose it when reasonably necessary to assist an enforcement body or to lessen or prevent a threat to individual or public health or safety.

Is personal information stored safely?

Reasonable steps are taken to ensure the security of personal information from such risks as loss or unauthorised access, destruction, use, modification or disclosure.

Changes to the privacy policy.

The privacy policy may change from time to time. The policy was last updated on 16 July 2015.